There are times when it is hard to know what to say, cliches don't take the pain away
In those times saying the wrong thing can make things worse a verse don't instantly make everything better
When someone has lost a friend hearing they lived a good life, does not give relief to the grief one feels
When one has lost a child or someone in their family, don't feel you have to say the right words better yet just be there as a friend and give them a hug, a hug can speak volumes when you don't know the right words